Shipping Policy

Shipping Policy

Thank you for visiting and shopping at Hashmi Mart. The following guidelines constitute our complete Shipping Policy, curated to provide a fully transparent fulfillment experience and ensure complete alignment with Google Merchant Center and Shopping Ads Compliance protocols.

1. Order Processing Time

We work efficiently to ensure your orders are dispatched as quickly as possible:

• All orders are systematically processed and prepared for shipment within 1–2 business days after successful payment confirmation.
• Orders are not processed, packed, or dispatched on Sundays or national/regional public holidays.
• In case of high order volumes or severe operational backlogs, processing may be extended by an additional 24 hours. If there is a major delay in dispatching your order, our service desk will contact you immediately via email or phone.

2. Shipping Estimates & Delivery Timelines

We partner with reliable regional and national logistics providers to execute swift deliveries across the country:

• Estimated Delivery Window: Once dispatched from our facility, orders are typically delivered within 3–7 business days, depending heavily on your geographical location and courier destination networks.
• Please note that delivery timelines are estimates provided by logistics partners and are not strictly legally guaranteed.

3. Shipping Charges & Surcharges

Transparency in pricing is our strict commitment to prevent any checkout friction:

• All applicable shipping rates, handling fees, and distribution charges are dynamically calculated and clearly displayed at the checkout page before you make your final payment.
• There are zero hidden costs or surprise surcharges added post-purchase.

4. Order Tracking & Status Updates

Keeping you updated on your package transit status is our priority:

• Once your package is successfully handed over to our shipping provider, a unique tracking link containing a Shipment Tracking ID will be dispatched to your registered email address and mobile number.
• You can monitor the real-time movement and estimated delivery date of your package through the designated tracking link within 24 hours of dispatch.

5. Delivery Delays & Unforeseen Circumstances

While we exert supreme diligence to execute deliveries within standard timeframes, Hashmi Mart is not liable for transit delays caused by:

• Courier service operational failures, local hub backlogs, or unexpected structural sorting problems.
• Severe weather events, natural occurrences, or unexpected acts of nature.
• Government policies, traffic restrictions, or regulatory inspections.
• Incorrect, incomplete, or un-verified shipping addresses provided by the buyer during checkout.

6. Contact & Support Desk

If you have any questions, delivery claims, or inquiries regarding your active package tracking, please reach out to our support team: